privacy policy for the alternative studio limited

Last Updated: 11/12/2023

Introduction

At The Alternative Studio, we are committed to safeguarding the privacy of our website visitors and service users. This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

Data We Collect

Information You Provide to Us:

  • For Purchases: Your name, email address, phone number, billing and shipping addresses for processing transactions.

  • For Newsletter Subscriptions: Your email address to send you promotional and informational content.

  • For Contact Queries: Your name, email address, and other information included in your messages to us.

Information We Collect Automatically:

  • Browsing data and information about your interactions with our website.

  • Technical information like your IP address, browser type, and version.

Use of Your Personal Data

We use your data to:

  • Process transactions made through our online shop.

  • Send newsletters and marketing communications, subject to your explicit consent.

  • Improve our website and tailor content to your preferences.

  • Respond to your enquiries and provide customer support.

Data Sharing and Disclosure

  • We may share your data with third-party service providers for processing payments, managing email communications, and other business operations.

  • We will not sell or rent your personal data to third parties.

  • We may disclose your personal data where required by law.

Data Security

We implement appropriate technical and organisational measures to secure your personal data from accidental or unlawful loss, alteration, unauthorized use, disclosure, or access.

International Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your Rights

Under the GDPR, you have various rights including:

  • The right to access, update, or delete the information we have on you.

  • The right of rectification.

  • The right to object.

  • The right of restriction.

  • The right to data portability

  • The right to withdraw consent.

Cookie Policy

We use cookies to enhance your experience, for analytics, and to show you offers tailored to your interests on our site and third-party sites.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us via hello@wearethealternative.co.uk.